Assistant Store Manager – Steve Madden

JOB DESCRIPTION

• Manages the day to day operations of a retail store, directs and oversees all store functions

KEY AREAS OF RESPONSIBILITIES

Drive the Sales and maximize Profitability

• Manage and deliver store’s/outlet’s sales performance.
• Facilitate implementation of product/ sales strategies.
• Communicate information on sales goals and targets to the team on continuous basis.
• Prepares necessary sales reports for Managers.

Deliver WOW Experience

• Provide a unique and genuine customer experience that delights and engages every shopper by following the 7 steps to WOW.

Delivery Operations Excellence

• Conduct daily briefing to retail staff on target and highlights of the day
• Monitor stock availabilities
• Always maintain compliance of the Store’s SOP .
• Maintain visual merchandising displays for promotional and seasonal activities. e.g. EOS, SASS.
• Prepares monthly reports for Managers

Develop Team

• Supervise retail staff
• Encourage team to demonstrate Valiram Entrepreneurial Spirit
• Second in charge in the absence of Manager to look into staff related matters

COMPETENCY

Technical

• MS Excel for reports
• Cash & receipt Management
• Inventory
• Crisis Management
• Retail Administration
• People Management
• Loss Prevention
• Productivity Improvement
• Communication

General

• Teamwork
• Team Leadership
• Problem Identifying
• Interpersonal Skill

REQUIREMENT

• Minimum 4-5 years of total retail experience with a minimum of 1 year in a supervisory role.
• SPM/Diploma (desirable) in related field or equivalent experience
• Ability to communicate, influence and negotiate effectively with all levels of leadership.
• Proven organisational skills – able to manage multiple demands with competing priorities and allocate time effectively.
• Ability to analyse situations and resolve issues with innovation and creativity