Multi Store Manager – Steve Madden
- JOB DESCRIPTION
- Manages the day to day operations of one store or multiple stores, directs and oversees all store functions
2.KEY PERFORMANCE INDICATORS:
- Increase sales and maximize profitability of the store
- Achieve high Average Transaction Value of the store
- Inventory Integrity, managing stock losses and conducting stock counts
- Responsible for Staff Development & training in the store
- Ensure all the Store Operation are compliance according to Valiram Group SOP
- Creating customer insight result in uptake of product or increase in sale
3.KEY AREAS OF RESPONSIBILITIES
Drive the Sales and maximize Profitability
- Manage Group of stores sales performance
- Facilitate implementation of product/ sales strategies.
- Communicate information on sales goals and targets to the team on continuous basis.
- Keep the team updated daily on Conversion Rate and Average Transaction Value with the team on regular basis. *Monthly Plan forecast.
Deliver WOW Experience
- Provide a unique and genuine customer experience that delights and engages every shopper by following the 7 steps to WOW.
Develop Team
- Instil Valiram’s Entrepreneurial Spirit within the Team
- Consistently demonstrate appreciation and encouragement
- Facilitate learning opportunities among team members
- Maintain effective staffing with top performing team by actively networking, recruiting, hiring and succession planning.
Delivery Operations Excellence
- Execute and maintain compliance of Store SOP at all times.
- This includes Store Opening & Closing/ Cost Control/ Roster & Manpower Planning/ Visual Merchandising/ POS/ Inventory.
- Set up and maintain visual merchandising displays for promotional and seasonal activities. e.g. EOS, SASS.
Engage in Innovation and Productivity Initiatives
- Generate potential ideas that may contribute to productivity improvements
- Execute and motivate team to contribute to productivity improvement.
4.COMPETENCY
Technical
General |
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5.REQUIREMENT
- Total 8-10 years of total retail experience with a minimum of 5 years as a store manager role.
- Diploma/Bachelor’s degree (desirable) in related field or equivalent experience.
- Ability to communicate, influence and negotiate effectively with all levels of leadership.
- Proven organisational skills – able to manage multiple demands with competing priorities and allocate time effectively.
- Ability to analyse situations and resolve issues with innovation and creativity.
- Ability to challenge and influence operational processes. (# Years with Valiram min 3 years with Valiram as SM)
To apply for this job email your details to divyanka.ganesh@valiram.com