Store Manager – Rituals
We are excited to share a new brand partnership with Rituals, a luxury home and body products for holistic wellbeing. Inspired by the wisdom and ancient traditions of Asian cultures, Rituals created an extensive collection of luxurious yet affordable products for home and body.
Rituals creates meaningful moments, and helps people slow down the pace of their busy lives. We need people that are passionate, energetic, and driven, people that go that extra mile.
If you want to be part of the pioneer team, we have multiple opportunities available for you. Be part of Rituals!
Position Summary:
- Lead the Store by representing the Brand and driving its initiatives whilst aligning to Valiram procedures and quest for excellence.
- Oversee all aspects of store performance through sales management, operational excellence and people leadership, as well as store visual aesthetics and environment.
- Maintain inventory integrity – minimise stock losses & ensure monthly (& daily if necessary) stock counts
- Foster a positive, engaging and ethical working environment
Key Responsibilities:
Drive the Sales and maximize Profitability
- Manage and deliver store’s/outlet’s sales performance.
- Facilitate implementation of product/ sales strategies.
- Communicate information on sales goals and targets to the team on continuous basis.
- Keep the team updated daily on Conversion Rate and Average Transaction Value with the team on regular basis. * Monthly Plan forecast.
Deliver WOW Experience
- Provide a unique and genuine customer experience that delights and engages every shopper by following the 7 steps to WOW.
Develop Team
- Instill Valiram’s Entrepreneurial Spirit within the Team
- Consistently demonstrate appreciation and encouragement
- Facilitate learning opportunities among team members
- Maintain effective staffing with top performing team by actively networking, recruiting, hiring and succession planning.
Delivery Operations Excellence
- Execute and maintain compliance of Store SOP at all times.
- This includes Store Opening & Closing/ Cost Control/ Roster & Manpower Planning/ Visual Merchandising/ POS/ Inventory.
- Cash collection accuracy and timeliness.
- Set up and maintain visual merchandising displays for promotional and seasonal activities. e.g. EOS, SASS
Engage in Innovation and Productivity Initiatives
- Generate potential ideas that may contribute to productivity improvements
- Execute and motivate team to contribute to productivity improvement.
Key Requirements:
- Minimum 5-7 years of total retail experience with a minimum of 3 years in a supervisory role.
- Diploma/Bachelor’s degree (desirable) in related field or equivalent experience.
- Ability to communicate, influence and negotiate effectively with all levels of leadership.
- Proven organizational skills – able to manage multiple demands with competing priorities and allocate time effectively.
- Ability to analyze situations and resolve issues with innovation and creativity.
- Ability to challenge and influence operational processes.
COMPETENCY
Technical
- MS Excel for reports
- Cash & receipt Management
- Productivity Improvement
- People development
- Interviewing
- Inventory
- Loss Prevention
- Sales Management & Forecasting
General
-
- Developing People
- Problem Solving
- Decision Making
- Team Leadership
- Communication
To apply for this job email your details to audrey.lee@valiram.com
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