Store Manager – Victoria’s Secret

POSITION SUMMARY

• The driver of total store sales, the customer experience, overall operational excellence and our high performance selling culture
• Primary responsible for the management of the store, including directing the work of direct reports and is responsible for the store’s culture and associate engagement

KEY AREAS OF RESPONSIBILITIES

•  Manages the overall store
• Leads financial growth of the store, year over year
• Leads the sales floor and drives store results through the store team
• Drives a primary focus on bras as the premier product differentiator and develops a “Best at Bras” culture; builds the brand by cultivating loyalty
• Role models, coaches and develops best-in-class selling behaviors
• Sets visual merchandising expectations to brand standards, to ensure brand consistency that impacts the customer experience and maximizes overall business results
• Ensures the operations of the store are executed with excellence
• Accountable for the development of associates’ product knowledge which in turn, enables high performance selling
• Influences and inspires associates to unlock individual potential for extraordinary selling and productivity results
• Owns workforce management, including talent productivity decisions, writing the weekly schedule and ensuring state specific compliance
• Accountable for the selection and development of top talent within the total store
• Responsible for the talent life cycle of direct reports, including recruitment, hiring, onboarding, training, development, performance management, terminations and succession planning

REQUIREMENT

• Minimum 5-7 years of total retail experience with a minimum of 3 years in a supervisory role
• Diploma/Bachelor’s degree (desirable) in related field or equivalent experience
• Ability to communicate, influence and negotiate effectively with all levels of leadership
• Proven organisational skills – able to manage multiple demands with competing priorities and allocate time effectively
• Ability to analyse situations and resolve issues with innovation and creativity
• Ability to challenge and influence operational processes